Why Global Bilgi

We offer a unique experience of managing relations with clients


  • Working with the largest mobile operators, we guarantee premium quality of the incoming line.
  • Having a big experience in telemarketing, we aim our projects at telesales, via both incoming and outgoing lines.
  • We develop solutions, being based on more than 12-year experience in managing of relations with clients.
  • Our possibilities are confirmed not just by long-term contracts with our clients, but also by recognition of professional communities *.
  • You will feel confident, working with a team consisting of 10 000 people having an extensive experience and the knowledge of advanced technologies.
  • In each project we try not just to reach the goals we have set, but to exceed your expectations, thus strengthening you competitor edge in the form of loyal and satisfied clients. You will feel comfortable and proud, working with the best contact center in the work according to CallCenterWorld.com.


  • We offer individual solutions for you and your business needs, which were created by a team of experts in the sphere of informational technologies.
  • You work with a business partner who quickly introduces modern technologies of management of relations with clients.
  • Our IT specialists develop their own products. It allows in a maximally flexible and personified way to approach the realization of each tasks set by our clients.


  • We create advantages at all stages of working with clients.
  • You will optimally use your resources thanks to effective operational management.
  • We satisfy our clients’ needs thanks to our big experience in the sphere of telecommunications, finances, IT, retail, and in many other spheres, which has been acquired by us since 1999.
  • We multiply our income by providing long-term relations with the constant clients. Wehelptoimplementthecustomercompany’s strategy.
  • Working with us, you will be assured that a contact center is not a center of expenses, but a center of profits.


  • We offer services from 4 cities of Ukraine, providing the best solutions for your business.
  • We are a reliable partner both in Ukraine and in CIS countries, because we offer services in several languages (Russian, Ukrainian, English, German, Turkish) with the help of a qualified, young team of employees. We maintain the purity of each language in which we provide our clients with information because we know how important it is to establish contact from the first word.


  • We make our contribution to the development of society and the national economy, by creating new workplaces and by offering a possibility for young specialists to acquire the experience of working for an international company.
  • Thanks to balanced expenses, the platforms in Ukraine can provide their clients in Russia with higher quality compared to Russian contact centers for the same price.
  • By developing our employees and managing the career growth system, we offer a possibility for everyone to build their career at the company.

* Contact Center World, 2011 “The best large contact center in the world”